Privacy Policy

Privacy Policy

Cloud Nine Event Design (the “Company,” “We,” “Us”) maintains the following policies (“Privacy Policy”) regarding the use of any and all personal information collected from you through its website (“Site”) and any plug-ins or applications. The Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By using the Company’s Site, you accept the terms of this Privacy Policy.

The Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Site, you can be assured that it will only be used in accordance with this privacy statement.

The Company may change this policy at its discretion by updating this page. Any such changes will be reflected on the Site. You are encouraged to review the Privacy Policy from time to time to ensure that you are familiar with any updates or changes. This policy is effective beginning March 1, 2017.


The Site is intended for the use of adults 18 years or older. You are not permitted to use the Site if you are under the age of 13. By using the Site, you agree to provide us with accurate information concerning your age or identity, if requested.

What We Collect

The Company may require its customers or Site visitors to provide it with personal information to access and use the Company products and services. Such personal information is only captured when the visitor utilizes the ‘Contact’ page of the Site or submits his or her email address to our Newsletter sign-up list. Submission of any personal information is explicitly requested on respective parts of the Site prior to submission.

We may collect the following information:

  • Name (first & last)
  • Contact information including, but not limited to, email address and phone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to event(s), customer surveys and/or special offers

What We Do with the Information We Gather

We require this information to both understand your needs and provide you with better service, and in particular for the following reasons:

We may share your personal information with companies we hire or subcontract that provide support services to or that help us market our products and services. Such companies may need information about you in order to perform their functions, but are not authorized to use the information we share with them for any other purpose.

We may use your personal information to send you promotional information about third parties which we think you may find interesting, unless you restrict our permission to do so (see previous section entitled “Controlling Your Personal Information”).

The Company will retain your information for as long as necessary for providing the products and services, or as necessary to comply with legal or other obligations. The Company may maintain such data even after it has been removed from the Site.

Internal record keeping.

  • We maintain a database of prospective, current and past client information and may use the information you provide to keep such database(s) up to date.
  • We may use the information you provide in order to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may also use your information to contact you for market research purposes on occasion.
  • We may contact you by email, phone, fax or mail.
  • We may use the information to customize this Site according to your interests and preferences.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

However, the Company shall not be liable, in any way, for the theft, loss or interception of, or unauthorized access or damage to, your data or communications by using the Site or applications, should the aforementioned safeguard procedures be breached. By using the Site, you hearby acknowledge and assume these risks.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies in the form of Statistics & Insights feature to identify which pages are being used and visited frequently by visitors. This helps us analyze data about web page traffic and improve our Site in order to tailor it to customer needs. As such, you may be shown ads on sites across the Internet based upon your previous visits to the Site. The Company, as well as its affiliates and partners, reserve the right to use the cookies for purposes of analyzing ad impressions and other interactions related to your visits to the Site.

Overall, cookies help us provide you with a better Site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer to do so. However, this may prevent you from taking full advantage of the Site.


The Site may contain various social media features, including but not limited to Facebook’s “Like” button or Twitter “Tweet This” button, and accompanying widgets. Such features may collect your IP address, which particular page of the Site visited by you, and other data. Your interactions with these features are governed by any privacy policy or terms of service of the hosting site.

Links to Other Websites

Our website, if not currently, then in the future, may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to each website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at or by unsubscribing using the “Unsubscribe” link at the bottom of any and all marketing emails.


Personal information provided via the Site will not be used in any ads, nor aggregated or segmented based on improper data (race, ethnic background, etc). We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. We may disclose your personal information as required by law, such as in response to subpoenas or other proper court requests, and at such time as when we believe, in good faith, that disclosure is necessary to protect our legal rights.

You may request details of personal information we possess about you under the Data Protection Act 1998. A small fee will be payable for return shipping purposes. If you would like a copy of the information held please write to:
Cloud Nine Event Design
ATTN: Kimberly Bydlon
511 N Veronica Rd
West Chester, PA 19380

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address or email us at We will promptly correct any information found to be incorrect.